Frequently Asked Questions
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Because International was founded in 2009. We are a 501(c)3 non-profit organization headquartered in Nampa, Idaho. Our mission is to use products as solutions to alleviate poverty. Our tax ID # (EIN) is 26-4190308.
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You can donate directly to Because International through our online donation platform here or by sending a check or cash to our office.
Checks can be mailed to:
Because International
1415 1st Street South
Nampa, ID 83651
The Shoe That Grows
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Pairs of The Shoe That Grows are distributed to kids and families in three primary ways:
- Organizations and individuals working or traveling to areas impacted by poverty can purchase pairs to distribute themselves. If that's you, you can start fundraising or order here.
- Individuals who pack Christmas shoeboxes purchase shoes to pack as the wow item in their boxes. If you pack Christmas shoeboxes, you can start fundraising or order here.
- Organizations and individuals make one-time or monthly donations to support distributions of The Shoe That Grows through our partners. One-time donations primarily support distributions in Kenya and monthly donations through The Sole primarily support distributions to kids and families impacted by crises. If you'd like to support distributions of The Shoe That Grows, donate one-time or monthly here.
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The Shoe That Grows is manufactured at Umoja Shoe Company in Mombasa, Kenya, creating jobs in an area where pairs are commonly distributed.
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The Shoe That Grows is available in five sizes to fit most children and adults ages 2+. If in doubt, we recommend selecting a larger size to allow more room for growth.
*Ages are approximate. If possible, it's always best to collect accurate sizing information.Age* US** EUR XSmall 1 – 2.5 5 – 9C 21 – 25 Small 3 – 6 9 – 13C 26 – 30 Medium 7 – 11 13C – 4Y 31 – 35 Large 12 – 16 5 – 9W 36 – 40 XLarge 16+ 10 – 14W 41 – 45
**C=Children, Y=Youth, W=Women -
We encourage you to use the Shoe Size Guide and Distribution Fitting Guide.
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We have received numerous pairs back from the field that have been worn for years and have provided us valuable feedback as we continually improve our design. Our founder, Kenton Lee, personally wore the same pair of The Shoe That Grows for over four years.
We have worked with industry experts to create a simple design with the highest quality materials and continue to test the durability both in the lab and in the field.
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Yes! When you order a pair of The Shoe That Grows for yourself or a loved one, we'll ship one pair to you and distribute a second pair to a child impacted by poverty on your behalf.
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Orders of $2000 (100 pairs) or more receive free shipping within the United States. On orders of 150 pairs of shoes or more, we want to work with you on an individual basis to get you the best price we can while still covering all of our costs.
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We offer large rolling duffel bags to help you pack The Shoe That Grows and check them on your flight.
Fundraising
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.