Shipping + Returns
When shipping within the United States, we calculate costs based on weight. For orders of $2,000 or more, we are able to offer free shipping within the United States.
Our Standard Shipping rate uses UPS Ground, which usually takes between 3–7 business days. If you need your items to arrive quicker, please reach out to us at email@example.com or +1-208-697-4417.
We offer international shipping as an option for those who cannot bring the products to their destination country in-person. International shipping rates are calculated based off of weight and shipping zone.
If you would like to receive a quote for international shipping costs, please contact us at firstname.lastname@example.org or +1-208-697-4417. Or, find out shipping costs at the end of checkout when ordering.
IMPORT DUTIES/TAXES: When shipping internationally, you should expect import duties and taxes to be charged on items once they reach their destination country. Any import duties and/or taxes charged on products are the responsibility of the receiver, or the person who has placed the order. Because International is not responsible and cannot provide funds to cover import duties or taxes. We do provide documentation in each shipment which explains the products and their intended charitable purpose. It is best practice to contact the local DHL or Customs Office in your destination country to find out more about possible duties and taxes.
If you would like to return your products for any number of reasons, we will do our best to make the process easy, affordable, and quick.
Simply reach out to us by email at email@example.com or by phone at +1-208-697-4417.